Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Lost remote- model #

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Lost my remote to Roku stick- I don't know how to find model #.
I see there are some models that a new remote does not support.
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Level 19

Re: Lost remote- model #

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Your going to need a Wifi remote, and pair it to your stick. You can purchase it from roku in the link I provided, or go to your local Walmart or Best buy and get the rc-al7:

 

https://www.walmart.com/ip/Roku-Voice-Remote-NEW/506651807

 

https://www.bestbuy.com/site/roku-voice-remote-black/6367484.p?skuId=6367484&ref=212&loc=1&extStoreI...

Edmund

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Level 19

Re: Lost remote- model #

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Is the stick purple? Then its the 3500 and they don't have replacement that works with that model. You might turn to ebay for a used remote?

Edmund
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Level 7

Re: Lost remote- model #

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It's black- I already ordered the wrong remote once so attempt #2...
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Level 19

Re: Lost remote- model #

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The first remote you purchased does it have pairing button in the battery compartment?

So if your roku stick is 3600, 3800, or 3810 stick + then the following remote will work, first listed on this page;

https://www.roku.com/products/accessories/player

 

Edmund
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Level 7

Re: Lost remote- model #

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Thank you- I honestly don't know if it had the pairing button. All I have is the serial # listed on the stick..
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Highlighted
Level 19

Re: Lost remote- model #

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Your going to need a Wifi remote, and pair it to your stick. You can purchase it from roku in the link I provided, or go to your local Walmart or Best buy and get the rc-al7:

 

https://www.walmart.com/ip/Roku-Voice-Remote-NEW/506651807

 

https://www.bestbuy.com/site/roku-voice-remote-black/6367484.p?skuId=6367484&ref=212&loc=1&extStoreI...

Edmund

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Level 7

Re: Lost remote- model #

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Thank you☆
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Level 7

Re: Lost remote- model premier

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@Mdh wrote:
Lost my remote to Roku stick- I don't know how to find model #.
I see there are some models that a new remote does not support.

@Mdh wrote:
Lost my remote to Roku stick- I don't know how to find model #.
I see there are some models that a new remote does not support.

 

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Level 19

Re: Lost remote- model premier

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A Premiere isn't a Roku stick, so I have no idea why you quote mdh twice. Premiere original came with IR remote, but they can be paired with WIFI remote as well. So the only roku remotes out there that won't work your roku are roku tv remotes.

Edmund
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Level 7

Re: Lost remote- model premier

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Sorry I posted twice to apperently the wrong subject. Just trying to get my Roku to connect to the WiFi using the app. Lost the remote. Again I apologize for not knowing what I was doing 🖕

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