Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Mdh
Level 7

Lost remote- model #

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Lost my remote to Roku stick- I don't know how to find model #.
I see there are some models that a new remote does not support.
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1 Solution

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Tivoburkee
Level 13

Re: Lost remote- model #

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Your going to need a Wifi remote, and pair it to your stick. You can purchase it from roku in the link I provided, or go to your local Walmart or Best buy and get the rc-al7:

 

https://www.walmart.com/ip/Roku-Voice-Remote-NEW/506651807

 

https://www.bestbuy.com/site/roku-voice-remote-black/6367484.p?skuId=6367484&ref=212&loc=1&extStoreI...

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Tivoburkee
Level 13

Re: Lost remote- model #

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Is the stick purple? Then its the 3500 and they don't have replacement that works with that model. You might turn to ebay for a used remote?

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Mdh
Level 7

Re: Lost remote- model #

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It's black- I already ordered the wrong remote once so attempt #2...
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Tivoburkee
Level 13

Re: Lost remote- model #

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The first remote you purchased does it have pairing button in the battery compartment?

So if your roku stick is 3600, 3800, or 3810 stick + then the following remote will work, first listed on this page;

https://www.roku.com/products/accessories/player

 

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Mdh
Level 7

Re: Lost remote- model #

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Thank you- I honestly don't know if it had the pairing button. All I have is the serial # listed on the stick..
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Tivoburkee
Level 13

Re: Lost remote- model #

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Your going to need a Wifi remote, and pair it to your stick. You can purchase it from roku in the link I provided, or go to your local Walmart or Best buy and get the rc-al7:

 

https://www.walmart.com/ip/Roku-Voice-Remote-NEW/506651807

 

https://www.bestbuy.com/site/roku-voice-remote-black/6367484.p?skuId=6367484&ref=212&loc=1&extStoreI...

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Mdh
Level 7

Re: Lost remote- model #

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Thank you☆
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