Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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evankapp
Level 7

Lost remote at college

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I lost my #remote at college where TVs and phones are on different networks and can’t connect to my tv could I purchase another Roku remote or is my tcl 32 inch tv useless now?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost remote at college

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@evankapp 

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

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lesmikesell
Level 13

Re: Lost remote at college

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https://www.roku.com/products/accessories/player#Remotes

You can find some on Amazon too, some considerably cheaper (no experience with them, so not a recommendation...).

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost remote at college

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@evankapp 

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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