I lost my Roku premiere remote a while back. Using the phone app has worked but now I replaced my router/modem so we are not on same network. Tried to do a factory reset but that didn’t help either. I tried connecting manually but wouldn’t recognize IP address. Help me please!
The cellphone app will never work until the roku is set to same internet network and password. And you can't do it without a real remote, but it doesn't have to be true roku remote. A cheap universal remote that lists roku will do. Try target or dollar store.
Edmund Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.