Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lulupasil02
Level 7

Lost Remote and new router/modem installed

I lost my Roku premiere remote a while back. Using the phone app has worked but now I replaced my router/modem so we are not on same network. Tried to do a factory reset but that didn’t help either. I tried connecting manually but wouldn’t recognize IP address. Help me please!

0 Kudos
1 REPLY 1\
Tivoburkee
Community Streaming Expert

Re: Lost Remote and new router/modem installed

The cellphone app will never work until the roku is set to same internet network and password. And you can't do it without a real remote, but it doesn't have to be true roku remote. A cheap universal remote that lists roku will do. Try target or dollar store. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos