Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Listening on Remote - Volume UP doesn't work

I'm trying to listen to the Roku through the remote using headphones.  Volume down works, but volume up doesn't.  I tried TWO DIFFERENT REMOTES, so it appears to be a software issue.

Any ideas?

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