Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Left and down not working

The left and down buttons don't work on my remote but the rest do. I've changed batteries, checked for stuck buttons, reset remote and roku box and none have fixed it. I have a roku ultra.

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Roku Employee
Roku Employee

Re: Left and down not working

@jeniece84 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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