Ok - I didn't see this listed elsewhere - I have to believe there is a solution. I have an LG Smart TV streaming Hulu Live, and I bought and installed a Roku Streaming Stick +. The remote paired successfully, meaning that I can change channels, get to settings, etc. What doesn't work is the volume control and the on/off button on the Roku remote. I have gone through the pairing process with the music, and my TV doesn't recognize any of the channels. I plug in "LG" under "try again" and I go round and round where Roku tells me that it can't pair my tv, but go out to Roku support, reseat the batteries, etc. None of this works. Can't call Roku support because of the Pandemic, and no one has yet responded to my question "officially" - what am I doing wrong? Thanks for your help!
You will get better results if the stick weren't buried behind the tv during programming the remote for your tv. If it has clear line of dsight to the roku stick and the front of the tv while using new batteries it will work alot better. Once its controlling the tv you can moved it back to behind the tv.
If that doesn't help, switch to goldstar or vizio as the tv brand.