Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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carol1953
Level 7

Issues with Roku Express and Netflix

Several times while watching Netflix, the screen starts counting up from 1% to 100% very slowly and I have to hit the back arrow and resume watching.  Anyone else have this issue?

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RokuMary-F
Roku Employee
Roku Employee

Re: Issues with Roku Express and Netflix

Hi @carol1953,

Thanks for the post regarding the playback issue that you are experiencing.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

We would recommend trying to see if that resolves your issue. Please keep us posted.

Thanks,

Mary

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