Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Issues with Roku Express and Netflix

Several times while watching Netflix, the screen starts counting up from 1% to 100% very slowly and I have to hit the back arrow and resume watching.  Anyone else have this issue?

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Roku Employee
Roku Employee

Re: Issues with Roku Express and Netflix

Hi @carol1953,

Thanks for the post regarding the playback issue that you are experiencing.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

We would recommend trying to see if that resolves your issue. Please keep us posted.



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