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Judude
Newbie

Is it possible to buy another Roku kit with just proof of Warranty?

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Was given a Roku Stick and Remote kit by a kind gentleman. Unfortunately, no receipt and over a month later both products stopped working. Was hoping with proof of Warranty can get a replacement kit at any particular store without a receipt.

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DBDukes
Community Streaming Expert

Re: Is it possible to buy another Roku kit with just proof of Warranty?

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@Judude 

Roku should have record of when the device was activated. If the device is under a year old, it should be covered.

Roku: Returns

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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DBDukes
Community Streaming Expert

Re: Is it possible to buy another Roku kit with just proof of Warranty?

Jump to solution

@Judude 

Roku should have record of when the device was activated. If the device is under a year old, it should be covered.

Roku: Returns

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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