Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rachel2
Level 7

Ir signal stays on constantly in new Roku remote

I just got a new Roku tv and when I put the batteries in the IR remote, it automatically sends a signal to my tv. The ir red light stays on and I can't control my tv with it. I did the camera thing and the IR light stays on and doesn't go off.

Any suggestions? 

0 Kudos
1 REPLY 1\
Tivoburkee
Community Streaming Expert

Re: Ir signal stays on constantly in new Roku remote

Try strumming the keys on the remote from left to right and right to left each row to see if you dislodge a stuck key. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos