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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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mpagnano
Level 7
‎07-16-2020 06:36 AM

Insignia TV and Roku Streaming Stick +

I have two Insignia TVs that i cannot get Roku to work with.  One TV allows setup for apps but does not allow me to perform the remote setup for power and sound control.  

The other Insignia TV will not allow any of the installation steps.

 

in both TVs I tried different hdmi ports but the results are the same.

I installed three other sticks+ on three other TVs, not being Insignia and all three installed.

 I also took the sticks+ to other TVs and no issues.

Is the Insignia TV not supported by Roku?

 

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Tivoburkee
Community Streaming Expert
‎07-16-2020 09:50 AM

Re: Insignia TV and Roku Streaming Stick +

So these non-roku tv's? Just a plain Insignia tv with roku stick+ attached? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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