Incessant notification saying "Remote Control" on TV screen when not using the remote
I have a new Roku Ultra with an enhanced remote. Whether Netflix, Youtube Tv, no matter the content, while watching a program- the screen constatnly has a "remote control" notification appear at the top right corner.
I set the remote on a table pointed aaway from TV, still happens.
. Wired internet connection.
I have tried unpairing/ reconnect.
The issue happened on 9.3 and continues on 9.4.
I've scoured the Roku Help and Google searches with no resolution.
Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.