Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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KaraM2074
Level 7

I don't have a remote for my hisense roku what kind of remote do I download so I can connect wifi

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RokuDanny-R
Roku Employee
Roku Employee

Re: I don't have a remote for my hisense roku what kind of remote do I download so I can connect wif

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@KaraM2074 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Hisense here: https://www.hisense-usa.com/support/ or at 1-888-935-8880.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


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Danny

Danny R.
Roku Forum Moderator

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Tivoburkee
Community Streaming Expert

Re: I don't have a remote for my hisense roku what kind of remote do I download so I can connect wif

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Unless you have cellphone with IR builtin you can't use a cellphone app until the phone and roku are omn the same wifi, that can't be done without a real remote. Walmart has the Roku voice remote sold separately. It also has the One-For-All universal remote the urc-7935 streamer remote that works great with roku tv's. P1010420 (800x600).jpg

 

Edmund
Roku Community Streaming Expert

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RokuDanny-R
Roku Employee
Roku Employee

Re: I don't have a remote for my hisense roku what kind of remote do I download so I can connect wif

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@KaraM2074 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Hisense here: https://www.hisense-usa.com/support/ or at 1-888-935-8880.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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