My device S/N is c137ch587524
I need to buy a remote for it but I can't find this serial number
I purchased a remote online but that doesn't work - it looks like a generic product so I don't want to spend more money buying stuff that won't work.
Can you help me?
Is the Roku stick purple? There are no more remotes sold for 3500 purple Roku stick. You would need to go used via eBay. If there was a remote available it would cost $20, where can get the recently release express 4k+ on sale for $29.99. It comes with voice remote they sell separately for $20.
Is the Roku stick purple? There are no more remotes sold for 3500 purple Roku stick. You would need to go used via eBay. If there was a remote available it would cost $20, where can get the recently release express 4k+ on sale for $29.99. It comes with voice remote they sell separately for $20.
It is not purple - it is a black stick
That's probably a model 3600 if it's an older device. Is that model number anywhere on the device? It may be followed by one or two letters (X, R, RW, EU, etc). That is what's important.
If it is a 3600, the Voice Remote, available from Roku, or Walmart, Best Buy, Target, etc, should work.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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This is the remote you need:
There are no letters printed on the stick. And I purchased it directly from Roku.
But thank you for your suggestion. I decided to buy a new set again.
The price difference is worth it.
Thank you for your suggestion. I purchased a new set today.