Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

I Want to Stop my Enhanced Roku Remote from Turning on TV and Controlling Volume

I have a new roku stick +

I want to unsync the enhanced remote from controlling the tv power and volume.

Honestly if I could just stop it from controlling the volume, that would be the best scenario. But since the controlling of TV power is also connected to the controlling of TV volume, let's just stop both.

I only want the remote to control the roku. I no longer want it to control the TV volume and power.

I tried unpairing and re-pairing.

I tried turning off the TVs CEC.

I tried changing the TV model in the Remotes & Devices menu, but there isn't that option.

I tried checking and unchecking "1-Touch Play"

I would be so grateful for your help. Thank you.

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6 Replies
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Level 19

Re: I Want to Stop my Enhanced Roku Remote from Turning on TV and Controlling Volume

Go into settings to remote in use, program tv, when it asks if the music is playing click yes, if the music stops in the next step click no, lie to it, keep clicking no until it really doesn't mute the music then click yes. and exit the settings. You remote shouldn't be controlling your tv anymore. 

Edmund
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Level 7

Re: I Want to Stop my Enhanced Roku Remote from Turning on TV and Controlling Volume

That didn't work. Thank you though.

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Level 7

Can the Power and Volume buttons be disabled?

Can the power on button and the volume/mute buttons be disabled?  I received my new Roku Ultra and finally got it set up, but when I scroll through the apps my hand hits the mute button.  Even going through the tv  guide on some of the apps my hand will hit the mute button.  Would have been better if it was higher on the side.  I would just like to disable them if it is possible. The old Ultra did not have the mute button so  no problem with it.

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Level 18

Re: Can the Power and Volume buttons be disabled?

You would need to un-pair your remote.  I know how to re-pair, but not how to un-pair.  Anybody?

As a fallback, the volume/mute/power signals are sent to the tv via line of sight IR signals.  If you block the IR emitter at the top end of the remote with some black electrical tape it should do what you want.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: I Want to Stop my Enhanced Roku Remote from Turning on TV and Controlling Volume

Still no luck.

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Level 7

Re: I Want to Stop my Enhanced Roku Remote from Turning on TV and Controlling Volume

How to un-pair a remote? So it no longer controls the power on/off and volume of the TV. See the first post, because I've already tried all those things. And I tried lying to the Roku, but that didn't work either.

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