I had to change my batteries every 2 days until 3 nights ago when I threw it away. I had just put new batteries in it & half hour after doing so, I grabbed the remote to change channels and it was warm to touch & I could smell something hot kinda like electrical wires burning does & I took the battery cover off & went to remove them & they were hot enough that I couldn't get them out without using something because I was afraid they would blow up or something.
Thanks for reaching out regarding the battery drain issue you are experiencing.
Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to pass it along to our Support team who can assist you further.
Two are for the Ultra using AA cells and two are for the Streaming Sick + using AAA cells and they are eating batteries all the time. I might get a week out of a pair. Do I have to buy the new rechargeable remotes to solve this? I love my Roku systems but if the remotes don't work I'll have to select other devices. I'd hate to spend $120 on four new remotes.
just got my Roku about 3 weeks ago and have already gone through 2 sets of Duracell batteries. I see this has been an ongoing issue with others. Is there any light in the tunnel?
The software update for the remote did not fix the battery drain and pairing problem. The remote still does not stay paired for longer than a minute. And batteries drain if left in the remote. Please advice.
Please reply here with the model and the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About or at the back of the device itself.
