Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Tatiana
Level 7

How to find remote

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How do I find my remote with out the app 

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to find remote

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@Tatiana 

Thanks for the inquiry.

Please be aware that only certain model Roku devices, such as the Roku Ultra, have the Remote Finder feature. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to find remote

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@Tatiana 

Thanks for the inquiry.

Please be aware that only certain model Roku devices, such as the Roku Ultra, have the Remote Finder feature. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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JoeW87
Level 7

Re: How to find remote

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Which replacement remotes will work with the Find Remote button?

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RokuMary-F
Roku Employee
Roku Employee

Re: How to find remote

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Hi @JoeW87,

Thanks for the inquiry.

Are you currently using Roku Ultra (4800x)? The remote finder feature is only available on Roku Ultra and the compatible Roku remote is our Roku Enhanced Voice Remote - RC506.

For more information about using Roku remote finder feature, visit our Support page here: How do I find my Roku® remote using remote finder?

Thanks,

Mary

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JoeW87
Level 7

Re: How to find remote

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Hi Mary.

Yes. I have an ultra. My puppy decided to chew on the remote, ugh. So now I need a new one and want the find remote function.  So, the enhanced is my choice I believe. 

Joe

 

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findiesel
Level 7

Re: How to find remote on Roku Ultra

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I have never been able to use the find my remote button when my remote is actually lost. It's only worked on either of my remotes when I initiate the feature from the remote and then I go and push the button on the Ultra. Totally defeats the purpose. Please help.

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to find remote on Roku Ultra

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@findiesel

Thanks for the post.

We would recommend taking a look at the information provided by our Support page here: Find your lost remote

If you are still unable to resolve the issue, please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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