Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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How do I know?

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Which replacement control will work with my device? It suddenly disconnected from the internet so I looked up instructions to get it to reconnect & reset was an option so I tried that problem is I've been using roku control on my phone so now I can't set it up again without the actual control.

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Level 18

Re: How do I know?

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A black stick? That makes it either 3600 or 3800? You need a wifi remote, the $19.99 voice remote first listed here:

 

https://www.roku.com/products/accessories/player

 

If you want it sooner go to walmart or best buy and buy the same remote for $19.88 at Walmart and its $29.99 at BB. Its a true Roku remote, model is RC-AL7R. 

Edmund

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Level 18

Re: How do I know?

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You post the name and model number of the roku. Is it a purple stick? 

Edmund
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Re: How do I know?

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No it is black. I'm not sure where to find any of that info all I see is the serial number.

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Highlighted
Level 18

Re: How do I know?

Jump to solution

A black stick? That makes it either 3600 or 3800? You need a wifi remote, the $19.99 voice remote first listed here:

 

https://www.roku.com/products/accessories/player

 

If you want it sooner go to walmart or best buy and buy the same remote for $19.88 at Walmart and its $29.99 at BB. Its a true Roku remote, model is RC-AL7R. 

Edmund

View solution in original post

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