Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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vbguyny
Level 7

How do I disable voice commands?

Hello, I have the Roku Ultra and I don't want to have my kids to install channels without my knowing about it.  I have set a PIN for installing any new channels, however, my kids recently discovered by simply saying the channel name into the remotes search feature it will install the channel without prompting for a PIN!  For example, if they said "YouTube" it will be installed.

I would like to disable the voice feature since nobody in my household uses it for anything.

Thanks!

7 REPLIES 7\
Tivoburkee
Community Streaming Expert

Re: How do I disable voice commands?

Sorry there isn't a way to disable it, except stop using the original remote go with a roku IR remote or an aftermarket universal. I like the following One-for-all model pretty cheap on ebay for open box models.

Its one device that can control three types of devices, tv, streamer, and soundbar. Its learning remote so you teach the keys anything you what.

Edmund
Roku Community Streaming Expert

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SlabBulkhead
Level 9

Re: How do I disable voice commands?

Doesn't seem to be a way. Wish there was a way to disable voice control though. I hate it sometimes. I got a Roku Ultra last year. Once & a while it would randomly acivate while holding the remote, fingers wouldn't be anywhere near the voice control button & for the record I don't have a ghost problem in my house far as I can tell. I think its just glitched & needs fixes in the firmware or something. Hopefuly they get to it in an OS update someday.

djkdlhsfjk4489
Level 7

Re: How do I disable voice commands?

I'm a bit dismayed to see there's no way to disable this.  I have 3 Ultra's now and they all spontaneously drop into "voice command mode" with increasing frequency, interrupting whatever I'm watching and occasionally getting "stuck".  It's to the point I may need to find another solution.  A real shame.  There should _always_ be an option to disable voice.

Thanks for these articles though.

RokuDanny-R
Roku Employee
Roku Employee

Re: How do I disable voice commands?

@djkdlhsfjk4489

Thanks for the post.

Can you please specify the issue you are experiencing? Which device are you connecting to a voice remote that you are seeing this issue? Voice command can be disable through a switch on the Voice Remote Pro, and other remotes should be actively listening for voice commands, but rather require pressing of a button to issue a voice command.

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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vbguyny
Level 7

Re: How do I disable voice commands?

I resolved the issues by using a 3rd party remote which doesn't have the voice search feature.

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FJB2
Level 7

Re: How do I disable voice commands?

Hit the * button 4 times. disable voice command

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renojim
Community Streaming Expert

Re: How do I disable voice commands?

@FJB2, that doesn't disable voice commands it disables the screen reader.  Two completely different things.

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