Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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BellaSimmons112
Level 7

How do I activate my Roku Express when he was previously owned and I don't have the information

How can I reset my Roku Express 3900 RW... This device was previously owned and I bought it from a garage sale. How can I update the information to register mean to the device and set a new PIN

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3 REPLIES 3\
Strega
Level 16

Re: How do I activate my Roku Express when he was previously owned and I don't have the information

You want to do a factory reset.

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mrsfleming56
Level 7

Re: How do I activate my Roku Express when he was previously owned and I don't have the information

What if you don't have the remote how do I use the app after I factory reset my Roku 3900

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Tivoburkee
Community Streaming Expert

Re: How do I activate my Roku Express when he was previously owned and I don't have the information

Sorry but can't, you will need a true remote initially to set up the internet on your Roku. But you don't need a true Roku remote, you 3900 express can be controlled by cheap IR universal remote. Check target, Walmart or the dollar store

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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