Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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tomsr
Level 7

How To Program New Remote To Work Roku?

Hi   My old remote stopped working for the most part, so i just got a replacement remote how do i get it to work the roku?  for the ROKU REPLACEMENT REMOTE MODEL 9026000069 FOR ROKU S/N 11A18P029245  Thanks

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Tivoburkee
Community Streaming Expert

Re: How To Program New Remote To Work Roku?

Those numbers are worthless to anyone trying to help you. What we need is the type of roku you have, Roku tv, Roku Stick, Roku console, or Roku Soundbar? If its a Roku stick is it purple? We need names like express, premiere, Roku 1, Roku 2 and so forth. And the remote model number, RC? Look in the battery compartment. Is there a button in the battery compartment? 

Edmund
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renojim
Community Streaming Expert

Re: How To Program New Remote To Work Roku?

If my data is correct it's a Roku 2 HD model 3000X.  I don't know anything about the remote.

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Tivoburkee
Community Streaming Expert

Re: How To Program New Remote To Work Roku?

If that's true only the roku simple IR remote will work, and it should just work there is nothing to program, so if it doesn't work it might just be the roku itself isn't working or accepting remote commands anymore. 

Edmund
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tomsr
Level 7

Re: How To Program New Remote To Work Roku?

OK, I FOUND OUT WHAT THE PROBLEM IS, THE NEW REMOTE DOES NOT HAVE A WORKING INFRARED LIGHT. I TESTED IT WITH MY CELL PHONE CAMERA, THERE WAS NO LIGHT COMING OUT OF IT. SEEKING A REFUND NOW, BUT STILL IN NEED OF THIS REMOTE >>>>REMOTE MODEL 9026000069 FOR ROKU S/N 11A18P029245.  ANYONE KNOW WHERE I CAN GET IT, DOES ROKU THEMSELVES STILL SELL THIS MODEL? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: How To Program New Remote To Work Roku?

@tomsr 

Thanks for the post.

If you need a simple IR remote, you can purchase a Simple Remote from our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator
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tomsr
Level 7

Re: How To Program New Remote To Work Roku?

Thanks Danny but i already looked at the site but i dont see my remote on there, would they still work on a standard ir?

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