Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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alimoonias78
Level 7

Help!! Kids did a hard reset on streaming stick and now remote wont pair

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RokuDanny-R
Roku Employee
Roku Employee

Re: Help!! Kids did a hard reset on streaming stick and now remote wont pair

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Hi

Thanks for the inquiry.

If you are having issues connecting your remote to your streaming stick, I would recommend following the steps outlined in our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Help!! Kids did a hard reset on streaming stick and now remote wont pair

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Hi

Thanks for the inquiry.

If you are having issues connecting your remote to your streaming stick, I would recommend following the steps outlined in our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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sikocats2
Level 7

Re: Help!! Kids did a hard reset on streaming stick and now remote wont pair

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I’m having this same issue! Did you ever get it resolved?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Help!! Kids did a hard reset on streaming stick and now remote wont pair

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@sikocats2 

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support pages here:
How do I set up my Roku® enhanced "point-anywhere" remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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