Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
radiomd1340
Level 7

Headphones and TV speakers

I have a Roku ultra with headphone jack on the side. Up until recently I could hook up the headphones then press the audio (volume button) up x 2, down x 2, up x 3, down x 3 and be able to use the headphones and TV speakers simultaneously.  This no longer works. Was there a software update? New trick?

We really miss this as my wife's hearing is not the best and it helps for her to use the headphones when we watch TV together.  

Thanks,

Chuck

 

0 Kudos
3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Headphones and TV speakers

Yes this was really useful for those in your (our) situation.  Unfortunately this "secret menu" option was removed a while ago.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
0 Kudos
radiomd1340
Level 7

Re: Headphones and TV speakers

Any idea why they got rid of it or if there's a new hack?  Thanks.

0 Kudos
makaiguy
Community Streaming Expert

Re: Headphones and TV speakers

Those "secret menu" items are not officially supported and there's no guarantee they'll always be recognized. I haven't a clue why they dropped that one, but perhaps it conflicted or gave problems with some feature that was added later.
Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
0 Kudos