Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Emleyhm
Level 7

Headphone jack will not work

I just bought a brand new Roku enhanced gaming remote and the headphone jack will not work is there anything to do to get it working?

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3 Replies
Tivoburkee
Level 20

Re: Headphone jack will not work

Name and model number of the roku? 

Edmund
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Emleyhm
Level 7

Re: Headphone jack will not work

Roku premiere model: 3920X

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Tivoburkee
Level 20

Re: Headphone jack will not work

Sorry but that model will not work with the headphone on board the remote, the cut off is the premiere plus. 

Edmund
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