Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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ED2021
Level 7

HELP with my remote PLEASE

My kiddo broke his remote and I bought a replacement. Well, the replacement doesn't have the reset button!! What do I do?!?

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3 REPLIES 3\
RokuMary-F
Roku Employee
Roku Employee

Re: HELP with my remote PLEASE

Hi @ED2021,

Thanks for posting in the Roku Community!

What Roku model device are you using? A remote without a pairing button is called a Roku Simple Remote. 

I've provided some links below to go into further detail.

How to resolve issues with your Roku® simple remote or Roku voice remote | Official Roku Support 

What type of remote does my Roku® device use? | Official Roku Support 

Please keep us posted if you need further assistance or clarification.

Regards,
Mary

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ED2021
Level 7

Re: HELP with my remote PLEASE

Mary,

I'm using an express Roku. However it says online it needs to have a pairing button on the remote. I can't find any remotes with one 😭😭

Liz

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Tivoburkee
Community Streaming Expert

Re: HELP with my remote PLEASE

Any express would work with simple roku IR remote one without pairing key. Unless this replacement remote you bought is a roku tv IR remote. If you want a roku remote that controls your tv too it has to be wifi remote with pairing button, you can purchase the roku voice remote from walmart, best buy, or amazon. 

 

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=sr_1_3?crid=DG5701O1EDHP&dchil...

Edmund
Roku Community Streaming Expert

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