Remotes

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willsax
Channel Surfer

Re: Green light won’t stop rapidly flashing

@RokuDanny-R  As I put in a previous post:
I don't know my roku remote serial number, but the SKU is 3226000838 and the Model is RC-AL7.

Is there a way I can find out my serial number? I got this info from the battery compartment. The remote obviously won't sync with any Roku player so I can't get a serial # that way.

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RokuDanny-R
Retired Moderator

Re: Green light won’t stop rapidly flashing

@willsax

Thanks for the post.

I have passed along your information and concerns to our Support team. They will follow up and assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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willsax
Channel Surfer

Re: Green light won’t stop rapidly flashing

@RokuDanny-RI got a email from Roku with a ticket #. Thanks. I'll let you know how it goes.

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