Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Rajasaab
Level 7

Express and Ultra connected to same tv. Tv and roku remote both confused!!

I bought a roku ultra and connected to a tv to which i already had a roku express connected. I have 2 sling tv subscriptions ( for a legit reason).. the problem is i cant get the roku remotes to behave. I have paired the ultra remote as per instruction and needless to say both rokus are connected to different hdmi ports on the samsung tv. I cant both rokus to work independently when i switch tv inputs. I have to unplug one of them from the power or else the tv is on a fritz and i cant control the rokus with the remotes. Randomly picks wilhich roku will a remote control!

Not sure what to do...

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twiceover
Level 11

Re: Express and Ultra connected to same tv. Tv and roku remote both confused!!

That's because the IR remote from your express can also control your Ultra.  You need to cover the IR receiver on the Ultra.
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