Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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IndyAmy
Level 8

Express 4k plus remote won't power tv

This new express 4k+ remote won't control my tv. But all my other Roku remotes will power this tv. What could have possibly changed?

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6 REPLIES 6\
makaiguy
Community Streaming Expert

Re: Express 4k plus remote won't power tv

Have you linked the remote for your Express 4K to your tv?

The power, volume, and mute buttons on wifi-direct Roku remotes send the appropriate signals to your TV via line of sight infrared (IR) signals. Different tvs have different sets of IR codes they accept, so you have to set up the remote to send the correct code set for YOUR tv.

Roku menu path:
"Settings -> Remotes & devices > Remotes"
At this point if your remote has already been setup for the tv but you need to reset it, arrow down to select your Remote (in use).
Now select "Set up remote for TV control" .. And follow the prompts

Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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IndyAmy
Level 8

Re: Express 4k plus remote won't power tv

Yes. I of course tried to pair it with the tv. The issue is that it won't. It won't recognize my tv even though all my other Roku remotes will. 

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Strega
Level 15

Re: Express 4k plus remote won't power tv

I don't have a Roku remote that controls a TV, but I think the way the Roku code selection done is that it keeps trying stuff and asking you if the music has stopped.  You can try lying - ie: say it has not, the first time it stops to see if a different code also stops the music.  (This is because some devices have multiple codesets in which certain functions overlap.)

 

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Kele86
Level 7

Re: Express 4k plus remote won't power tv

I'm having the exact same problem I have a techwood tv but can't find a code to pair for volume extra 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Express 4k plus remote won't power tv

@Kele86

Thanks for the inquiry.

Perhaps @Tivoburkee can provide some insight regarding a code that will work with your particular TV brand as he's our current resident Community remote expert.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Tivoburkee
Community Streaming Expert

Re: Express 4k plus remote won't power tv

@Kele86 

For Techwood try Goldstar or LG. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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