I got my new Express 4K+ a bit early than the planned release date and I hooked it last evening. My TV is a LG OLED55C7P (manufactured in November 2017). Going through the setup for the Roku device and associated remote, the ROKU remote does not seem to be fully compatible with the TV. The setup process plays music and you confirm (or not) that you can hear music and then it appears to attempt a control code to turn off (or perhaps mute) the music. If the music doesn't stop, you indicate that and then the setup proceeds to a second code, third code, etc. The setup appears to attempt 6 different codes and then if you have responded that the music can still be heard, it concludes that the ROKU remote cannot control the TV.
The Roku remote of course can control the ROKU device and its embedded software, but I cannot control TV volume, on/off etc. Thus, I want to ask...
Is this really the case that a brand new ROKU device won't control a 4 year old TV or did I miss something in the setup? Is there a ROKU provided list that shows which TVs are compatible?
Possible that new TV control codes for the ROKU will be added over time?
I bought this ROKU device so I could add 4K AppleTV to the TV (seems like I got an LG model before they became compatible with AppleTV...or LG enabled the compatibility). Just fyi - I've had two other ROKU devices in the past and been pleased with their performance.
The 3941X has software version 10.01 build 4146-CR.
The remote has firmware rtn.4106 (model RC608)
I tried the Vizio and Goldstar. Vizio appeared to work, I was able to turn off /on , control volume. I thought let me try LG one more time....so I went back to LG...tried it, nothing worked. Then back to Vizio, and it would not work again. Very strange.
Regardless, when it was working with Vizio, it definitely did not turn on the LG soundbar simultaneously with the TV -- thus I would have to dig out the Soundbar remote control to turn it on. So it seems, I would alway need two remotes regardless....
I'll just have to settle with having one more remote. Appreciate the help.