Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

I have a streaming stick+, and my remote green light keeps flashing every time i press any button, i took off the batteries and even rebooted the control, but it doesnt help. I tried restarting the streaming stick, and it asks me to sync my remote, but i can’t do it!! Please someone help me. 

8 Replies
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Level 17

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

Did you follow this procedure when you tried to re-pair your remote to the Roku?

1) Remove power from the Roku for a few seconds then plug back in. This will make the Roku receptive to the pairing request from the remote.

2) Open the remote's battery compartment and bring remote near the Roku . Trying from across the room may not be good enough.

3) When Roku has booted back up from step 1), press and hold pairing button in remote battery compartment for 3 seconds or more - a quick push won't do it.

4) LED in battery compartment should start flashing and continue to blink until the pairing is complete.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 8

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

I’ve tried that already, and the thing is that as soon as i put the batteries in the remote, the green light begins to flash, and it does not pair with my streaming stick. The thing is that i dont know what the green light flashing constantly means. 

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Level 17

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

I believe the flashing light means it is trying to pair.

When I first tried to pair mine again following a factory reset I had the same thing - pressed the pairing button but it just continued to flash. I then found instructions somewhere on the 'net that told me I had to power the Roku down and back up to enable it to react the the remote's pair request. Soon as I did that, it paired without me having to pairing button on the remote.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 7

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

I have tried all the suggestions including working the settings via the app on my smart phone. The green flashing light goes out for a minute or so and then comes back on. Since the Roku3 works using the smart phone app as the remote, I know it is the remote that is the problem and not the Roku box itself. New remote costs almost as much as a new box so not worth the purchase.

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Level 18

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

Those whose roku's can accept IR remote should switch a cheap IR universal remote, then you'll have working roku with an actual remote instead of cellphone. 

Edmund
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Level 7

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

Was there ever a resolution to this? I’m having the same issue. I cannot connect to my phone though because I reset my streaming stick thinking that would help now it’s stuck on the language screen !

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Level 8

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

Hi, I could not solve the problem, I think I’ll buy a new remote since the tips given weren’t helpful. If you get to solve the issue please tell me!

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Roku Employee
Roku Employee

Re: Enhanced remote green light flashes constantly and can’t pair it to my streaming stick +

Hi everyone,

Thanks for the posts.

If you are experiencing issues connecting your remote to your Roku Streaming Stick device, we would recommend checking out the troubleshooting steps provided by our Support pages here:
How do I set up my Roku® enhanced "point-anywhere" remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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