Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

Re: Enhanced Remote is draining batteries

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Ultra LT purchased December 2019.  We are sick of having to replace batteries every 2 to 3 weeks.  We don't use the remote jacks, the only power used is straightforward channel changing.  I believe that - as with the "bandwidth Saver" that has Never Worked even when set to "on" - the Roku Remote is "always" on.  Any ideas, or should we switch to another brand.  Thanks.

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Roku Employee
Roku Employee

Re: Issues with remote

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@Limibi73 @Cheryl1107 @prahladvkumar @KMW 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

For more information about how to send a PM (private message), visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku Enhanced Voice Remote eating batteries !

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Did you get an answer from Roku?  I have the same issues.  We have to change the batteries every week and have NEVER used the headphones.

 

Thanks!

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Level 7

Re: Roku stick remote control is draining batteries

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Hello,

I am having the same issue as others. It is draining my batteries weekly even though I unplug the headphones after each use. 

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Roku Employee
Roku Employee

Re: Roku Enhanced Voice Remote eating batteries !

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@Jho182 @Mattdobel 

Thanks for the inquiry.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

For more information about how to send a PM (private message), visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
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Level 7

Re: Enhanced Remote is draining batteries

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DannyR, how do I send you a PM?

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Level 7

Re: Enhanced Remote is draining batteries

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Danny-R

Having the same battery drainage issue. Change out every two weeks. Do not use headphones.

Model 4630X

Need your PM info.

Mark

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Level 8

Re: Issues with remote

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Danny,  I sent you a PM simultaneously with my comment here.  Additionally, I provided to you my Serial number within the PM.  You have chosen to reply here on this post BUT, have yet to respond to the PM.  Are you checking your PMs?

 

Nivek 

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Level 8

Re: Roku Enhanced Voice Remote eating batteries !

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No Danny has not yet responded to the PM, in which, i sent it at the same time as posting on the community. Danny has responded to the post asking me to send a PM, that he should already have. Therefore, I am not even sure if he reads the PMs. 

 

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Level 7

Re: Roku stick remote control is draining batteries

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I am having the same battery issue with remote. I've switched batteries numerous times and have tried all the other "fixes". Nothing helps.  Of course I can't get in touch with anyone at Roku

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