Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

Re: Battery life is extremely Poor, Why?

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Support team won't be able to fix this issue. It'll have to be an issue the higher ups at the Roku design department will have to fix on their next version of the remote. Please suggest a rechargable remote to your design team. Its a simple design change. Just add a rechargable battery pack & install a USB C port twords the back of the remote. It makes sense for rechargable devices to last 3 to 4 days but its rediculous & unacceptable to have to go through dissposable batteries this quickly.

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Level 8

Re: Battery life is extremely Poor, Why?

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I also shoud point out the built in Roku volume goes up to 100% when the Roku Ultra goes to sleep but the TV volume remains the same. This could also be contributing to the high battery drain. 

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Level 8

Re: Battery life is extremely Poor, Why?

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This seem to be a result of software update that occurred recently.  The more complaints filed, the more likely something will happen. I have owned my TV for more than 2 years and this has only started happening recently. 

[post edited]

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Level 8

Re: Battery life is extremely Poor, Why?

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Perhaps a battery scam Roku worked together with Duracell to pull off? The Duracells seem to last the least & it just happens to come with Duracells. Hmmm.

Noticed the 2800mAh EBL rechargables I got last up to a week which is better than the 3 to 4 days I got out of the dissposable Durracells it came with.

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Re: Roku stick remote control is draining batteries

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Having the same problem. My last batteries lasted two days this last time. [personal information removed]. The serial number is YH008J573436. My old Roku remote worked fine. I think I changed the battery once in about 9 years. People are talking about changing the battery every two months and that fixes the problem? That also is not acceptable! 

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Level 7

Re: Enhanced Remote is draining batteries

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If you leave your headphones or headset plugged in while not watching that will drain the batteries a lot quicker. Try unplugging the headset when not in use.

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Level 7

Roku remote draining batteries

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My remotes for both of my 4k roku's drain batteries like crazy! They are not the kind of remotes that have the headphone Jack's so I am not plugging anything into them. I have to change the batteries in both within a week. The one I have for the living room dies the fastest, but they both die very quickly. 

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Level 9

Re: Roku remote draining batteries

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What type batteries? Rechargeable or normal?

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Roku Employee
Roku Employee

Re: Roku stick remote control is draining batteries

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@Robstrachan11 

Thanks for the information.

For future reference, please send me a PM with your information. We don't recommend posting personal information in a public place.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Roku Employee
Roku Employee

Re: Roku remote draining batteries

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@Tnangl3232 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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