Roku Community

gister63 · ‎06-16-2019

Can figure out why my remote control eats batteries way too fast.

Roku Streaming Stick Plus
Model 3810X
Enhanced Remote
Software version 9.1.0. * build 4111-50

I have used headphones a few times for short periods and always unplug when finished.

RokuDanny-R · ‎04-23-2020

@airsnoopyrd @Blasley07 @androidtanmay @Markdumond @faeroe @bdpopeye @scannerdarkly @Realfresh89

Thanks for the inquiry.

Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used.

If you are not using private listening with your remote and are still experiencing issues with battery drain, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll see what I can do to further assist from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎05-26-2020

@DuckHouse @cham925 @Scout1 @azsunnie @miltk1

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎06-11-2020

@D2 @kag0457

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎08-04-2020

Hi everyone,

Thanks for the posts.

As stated previously in this thread, if you are experiencing battery drain with your remote, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎08-31-2020

@Kimthacker @Hjsaxman @BobVT @GFB

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎11-09-2020

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with remote battery drain, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a private message (PM), visit our Support page here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎11-16-2020

@biggdaddy3456 @kabrown962

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎11-17-2020

@sheandi32 @AmyLeeB @GregB11 @kabrown962

Thanks for the posts.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎11-22-2020

@crb2

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a private message (PM), visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎11-30-2020

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with your remote draining batteries, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎12-02-2020

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with your remote draining batteries, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎12-09-2020

Hi everyone,

Thanks for the posts.

As stated previously multiple times in this thread, if you are experiencing an issue with your remote draining batteries, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎12-21-2020

Hi everyone,

Thanks for the posts.

As I have stated in my previous post, as well as others in this thread, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R · ‎12-22-2020

Hi everyone,

Thanks for the posts.

As my previous posts stated, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

As stated in my previous posts, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a private message (PM), visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

As I've stated in my previous posts, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with remote battery drain, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with your remote battery draining, if you haven't already, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

As stated numerous times throughout this post, if you are experiencing an issue with your remote battery draining, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

As stated numerous times throughout this thread, if you are experiencing an issue with your remote battery draining, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

Hi everyone,

Thanks for the posts.

If you are experiencing an issue with your remote battery draining, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a PM, visit our Community post here: Welcome to the Community

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

RokuDanny-R

@LAS1957 @TerryM1

Thanks for the posts.

Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a private message (PM), visit our Community post here: Welcome to the Community

Due to the length of this thread, we will be closing this thread out.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

jeffrok · ‎06-17-2019

You never mention how fast "too fast" is..

Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10

RokuDanny-R · ‎06-18-2019

@gister63

Thanks for letting us know about the issue that you are experiencing.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator

shocker3 · ‎08-09-2019

Hello,
My Enhanced Remote has been draining batteries also and we are changing them weekly if not more often. Is this a problem that can be fixed or do I need to buy a new remote? Thank you Penni

RokuDanny-R · ‎08-09-2019

Hi @shocker3,

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator

Nvbball33 · ‎08-19-2019

I have now changed the batteries in my 3810x remote 3 times in the past 8 days. How do I get a new remote?

RokuTannerD · ‎08-20-2019

Thanks for letting us know what you're running into.

Please send me a PM with your Roku account email address, and the serial number of your Roku Streaming Stick from Settings>System>About. I'll have our support team reach out to assist for further from there.

Thanks,
Tanner

scottkirwanthom · ‎09-27-2019

My remote for my roku streaming stick + drains batteries in less than 24hrs.

I've gone through 6 sets in the space of a week.

It never used to do this but has recently started and it has become unusable as I shouldnt have to keep on replacing batteries

moonman9 · ‎09-27-2019

I am needing to replace batteries very two days. The remote is 6 months old.

What gives? Is this covered under warranty?

atc98092 · ‎09-27-2019

Are you using the headphone jack on the remote? If so, leaving the headphones plugged in when not in use leaves the audio amp powered on and can drain the batteries exactly as you mention.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

Roku Community

Remotes & Accessories

Enhanced Remote is draining batteries

Batteries

Re: Roku stick remote control is draining batteries

Re: Remotes batteries die in 2 weeks

Re: Roku remote batteries don’t last

Re: remote is a power hungry magpie

Re: Enhanced Remote is draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: Remotes batteries die in 2 weeks

Re: All Roku Remotes are draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: remote is a power hungry magpie

Re: Enhanced Remote is draining batteries

Re: Roku stick remote control is draining batteries

Re: Remote battery drain

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku ER remote draining batteries

Re: Roku stick remote control is draining batteries

Re: Roku stick remote control is draining batteries

Re: Remotes draining batteries issue -- Thoughts

Re: Enhanced Remote is draining batteries

Re: Enhanced Remote is draining batteries

Re: Enhanced Remote is draining batteries

Re: Enhanced Remote is draining batteries

Re: Enhanced Remote is draining batteries

Re: Enhanced Remote is draining batteries

Roku Streaming + batteries do not last 24 hrs

Roku Enhanced Voice Remote eating batteries !

Re: Roku Enhanced Voice Remote eating batteries !