Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used.
If you are not using private listening with your remote and are still experiencing issues with battery drain, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll see what I can do to further assist from there.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
As stated previously in this thread, if you are experiencing battery drain with your remote, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks for letting us know about the issue that you are experiencing.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team assist you further.
Hello, My Enhanced Remote has been draining batteries also and we are changing them weekly if not more often. Is this a problem that can be fixed or do I need to buy a new remote? Thank you Penni
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team assist you further.
Thanks for letting us know what you're running into.
Please send me a PM with your Roku account email address, and the serial number of your Roku Streaming Stick from Settings>System>About. I'll have our support team reach out to assist for further from there.
Are you using the headphone jack on the remote? If so, leaving the headphones plugged in when not in use leaves the audio amp powered on and can drain the batteries exactly as you mention.
Dan Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
I never use headphones. The remote was working fine until a few weeks ago when it started going through batteries every other day. I have two other Rokus w/ remotes that do not exhibit this problem.
