Remotes & Accessories

[RokuDanny-R]

@Doctormdmd @EileenMD 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a private message (PM), visit our Community post here: Welcome to the Community

Thanks,
Danny

[Ravdeep]

The remote batteries for streaming stick+ are lasting for 6 weeks max.

what is the issue here, very frustrating!!

[RCaugh]

I solved this problem by pushing the reset on the back of the Roku, running through setup again, and pairing the remote again. Battery drain fixed. 

[RoccoT]

We have 5 Roku streaming sticks and have to replace batteries every week or so...even when the TV has not been on.  Please advise how to resolve this issue.  Thank you.

[crb2]

I have 8 rokus and they all run through the batteries much faster than any other remote. I am not using private listening. Any suggestion would be appreciated.

[Marcm]

Hi sorry but how do you send a private message? I created a new private message and put RokuDanny-R as the recipient but it doesn’t seem to work. 
I am having this same issue with my remote. 

[atc98092]

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@Marcm wrote:

Hi sorry but how do you send a private message? I created a new private message and put RokuDanny-R as the recipient but it doesn’t seem to work. 
I am having this same issue with my remote. 

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Click on @RokuDanny-R 's name, and on his profile page is a button to send him a PM. 

[Marcm]

Ah thank you very much

[RokuDanny-R · Accepted solution]

@crb2 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

For more information about how to send a private message (PM), visit our Community post here: Welcome to the Community

Thanks,
Danny

[Jeanne_r]

Hi Danny,

Can you please tell me how to unsubscribe from this thread or unsubscribe for me.  I'm getting crazy amounts of email now and would love your help. Also, by the way customer service sent the wrong remote. They sent a standard remote not the Ultra remote with listening option and headphone jack. If you can help get a message to customer service again to please reach out to me. I sent them the info on Nov. 19th and I just heard back yesterday and hoping this remote will work. I'm going to think positive. 

thank you!