Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Roku Employee
Roku Employee

Re: Roku stick remote control is draining batteries

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@Bhel 

Thanks for the post.

I have passed along your concerns to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku stick remote control is draining batteries

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Thank you!  Will await further communication.

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Level 8

Re: Roku stick battery eaters

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I am wondering if you received my message you requested.

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Level 8

Re: Roku stick battery eaters

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Yesterday in the mail I received a new remote and a whole new Roku! I will start with the new remote and see if it solves the problem. I’m hoping Roku has Fixed the battery issue.

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Level 7

Re: Enhanced Remote is draining batteries

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YeaI have done the headphone thing and yes it uses way more juice. I got some reachable batteries and saved ton of money

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Level 7

Re: Roku is using a new set of batteries every week

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Are you using with the headphones connected to the remote?

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Roku Employee
Roku Employee

Re: Roku Ultra remote stopped working

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@vanrid @tomaksten @TOM58 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Enhanced Remote is draining batteries

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Hi Danny,

I am having the same problem with my 3800X Roku Streaming Stick.

The batteries only last 10 to 14 days.

The serial number is: YF0059508193

Software version 9.3.0   Build 4194-55

[personal information removed]

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Roku Employee
Roku Employee

Re: Enhanced Remote is draining batteries

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@larrynaz 

Thanks for the information.

For future reference, when providing personal information, please send it through PM as we strongly recommend not posting personal information information in a public place.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Roku remote eats a lot of batteries

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Hey can you help with this please i keep on replacing the batteries on my Roku stick almost every week. 

@RokuDanny-R