Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

remote is a power hungry magpie

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The remote that comes with the Roku Ultra is an annoying power hungry magpie.

I don't need it to tell me the remaining time of  the show.

why don't you switch to a rechargeable usb remote. it would be nice!

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Roku Employee
Roku Employee

Re: remote is a power hungry magpie

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Hi everyone,

Thanks for the posts.

As stated previously in this thread, if you are experiencing battery drain with your remote, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 12

Re: remote is a power hungry magpie

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As requested previously in this thread, please update the Roku firmware to include a new option in the remote settings to turn the low battery pop up message on or off. So our screens don't keep getting spammed with low battery messages when the batteries are fine! This message on the screen is unnecessary and it should not be forced, not everyone wants it! Thank you!

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Level 8

Re: remote is a power hungry magpie

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How to send you a pm?

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Level 8

Re: remote is a power hungry magpie

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How do we PM you?

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Roku Employee
Roku Employee

Re: remote is a power hungry magpie

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@Romancamus @CAA 

Thanks for the post.

For more information about how to send a PM, visit our Community post here: Welcome to the Community


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 8

Re: remote is a power hungry magpie

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How do we pm you - no address.

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Level 8

Remote Eats Batteries

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I love using my ROKU for my TV and music needs; however, I don't like how the remote eats batteries.  How do I exchange my remote for one that doesn't eat batteries ... can you send me a 12 count box of AAA batteries each month.  I haven't used this many batteries in my life, especially in a remote.  Usually they corrode up the remote before I need to change them.  What do I need to do?

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Level 8

Re: Remote Eats Batteries

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Hello anyone there.  If you can't provide telephone support you should at least respond timely.

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Level 8

Re: Remote Eats Batteries

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You need to respond if you don't have telephone support.