Having the same problem with remote draining battery and did a factory reset and now the remote doesn't work with new batteries.
Factory reset puts the Roku back into just-out-of-the-box condition. Have you re-paired the remote to the Roku unit?
1) Remove power from the Roku for a few seconds then plug back in.
2) Open the remote's battery compartment and bring remote near the Roku . Trying from across the room may not be good enough.
3) When Roku has booted back up, press and hold pairing button in remote battery compartment for 3 seconds or more - a quick push won't do it.
4) LED in battery compartment should start flashing and continue to blink until the pairing is complete.
After putting in new batteries for the remote, it stops working for awhile it seems, but still having the problem with the remote draining new batteries in 4 to 5 hours.
Roku Premier+ Remote Batteries last for about a day before replacing. Tried resetting everything and re-pairing the remote but no luck.
Owned an Ultra for about a year and the amount of batteries replaced in the remote is horrendous.
Also tried using the CEC option my TV provides, but the Roku will not allow the TV's remote to control the device. I've tested the CEC on FireSticks, and it works perfect.
I don't know anything about CEC, but PM @RokuDanny-R and give him your Roku S/N and tell him your remote is eating batteries. This appears to be a problem with many remotes and the only way to fix it is to get a new remote.
The only model of roku to allow a tv remote to control it was the original roku stick model 3400. It had to because it didn't come with remote of its own.
Just switch to a universal remote, something like One-For-All urc-7935 streamer:
Works great on roku, its also learning remote, they go $10 on ebay. It takes 4 AAA batteries, they last along time.
Thanks for the post.
As @renojim mentioned, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks for the information.
Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Can I also send you a PM with my Roku Account address / Model # / etc. Please advise. Hot batteries seem to have burned my remote up entirely...