Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Re: Remotes batteries die in 2 weeks

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Mine kills the batteries in a day! I cant afford this!

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Level 7

Re: Roku remote draining batteries every week.

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How do I send a private message? I’ve never used this site before. 

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Level 7

Re: Roku remote draining batteries fast

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I have a Roku remote model RC-AL7 also drains batteries fast  I am replacing them every five days. The remote gets used daily and is always put on a countertop away from any other electronics when not in use.

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Level 7

Re: Enhanced Remote is draining batteries

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I am having the same problem- batteries fail after a week or so.  Also the voice periodically cuts out and I need to pull out the speaker cable and put it back in. Given all of the similar problems I suspect there is a defect in the manufacture of the remote. Don

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Level 8

Re: Enhanced Remote is draining batteries

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I have never used a headset with my new roku enhanced remote I’ve had it less than a month and I’ve gone thru 6 batteries..... this is not normal my old roku the batteries lasted years! 

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Level 7

ultra remote is killing my battery life

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is this happening to anybody?

my remote is draining battery like crazy. i'm getting 3days at most!!!!

help please thx

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Roku Employee
Roku Employee

Re: Remotes batteries die in 2 weeks

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@DuckHouse @cham925 @Scout1 @azsunnie @miltk1 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Enhanced Remote is draining batteries

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I am having the same issue.  Just went to Roku all across the house - but one of the units a Roku Express+ has its remote batteries dying in a couple of weeks approximately.  In about 2 months we are on the 4th set of batteries.  Let me know what can be done here.

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Level 8

Re: Enhanced Remote is draining batteries

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I have responded to the roku rep with my information and they passed it on to the support team.... we shall see what happens.... very odd... I’ll probably wind up using the roku app on my phone as my remote after this set of batteries die....

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Level 7

Re: Roku Remote (with AA batteries, headphone jack, mic etc.) draining batteries like crazy!

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My Roku Premiere+ (4630RW series) remote drains fresh batteries within a hour or two. I see the same issue posted over and over again with no posted solution.

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