Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Roku Employee
Roku Employee

Re: Roku stick remote control is draining batteries

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@airsnoopyrd @Blasley07 @androidtanmay @Markdumond @faeroe @bdpopeye @scannerdarkly @Realfresh89 

Thanks for the inquiry.

Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used.

If you are not using private listening with your remote and are still experiencing issues with battery drain, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll see what I can do to further assist from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Roku Enhanced Voice Remote eating batteries !

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@wvgary 

Thanks for the note.

We recommend when not using private listening that you unplug the headphones from your remote as plugging in headphones to the remote has been found to use the battery even when not in use.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: Roku stick remote control is draining batteries

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@RokuDanny-R 

Hi Danny, no I do not use private listening. Have sent you a DM with the details.

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Level 7

Re: Enhanced Remote is draining batteries

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I'm having the same issue.  Batteries requiring changes 2X a week!  No buttons stuck. I need an answer as well.

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Level 7

Re: Roku stick remote control is draining batteries

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Hello

I am having the same problem, i do not use headsets never have, after 3 movies i have to replace the batteries this is so annoying and costly. The serial number is 3226000263 model RC-GR3 

 

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Roku Employee
Roku Employee

Re: Enhanced Remote is draining batteries

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@WOOD40 @Vernel 

Thanks for the note. I'm sorry to hear about the experience—that's not what we aim for.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku stick remote control is draining batteries

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I am amazed at how often I have to change batteries. 

Also when I turn off the tv roku is still playing. this helped me figure out why I have to keep searching back for where I left off in an episode because it continues to play. I now have to remove batteries from remote when not watching 

device ID KWA02E606258

SKU 4670R

LOT 2141018072

RU7035000040

Thank you 

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Level 7

Re: Roku stick remote control is draining batteries

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I have to take the batteries out after each use or else I'll be buying new batteries.  I haven't found any solutions. I don't use private listening. Can anyone help?

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Level 19

Re: Roku Streaming + batteries do not last 24 hrs

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@Jetprop8

I've had multiple problems trying to pair a remote with rechargeable batteries (and even some alkaline batteries).  Try to pair with a new set of alkaline batteries.  Once paired, you may be able to switch back to the rechargeables.

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Level 7

Re: Enhanced Remote is draining batteries

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If PM means Private Message,  please tell me how to do that.  Sorry, but not experienced at this type of support communication yet.