Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Yes, it's a bug in the remote. You need to send a private message to @RokuDanny-R with your device model and serial number, and your personal account email. Do NOT post this personal information here in the public forum. Scammers search for victims and an email address is like a sweet flower to a bee. 
