Remotes

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Rules1801
Reel Rookie

Down and Left Arrow not working on Streaming Stick but does on Ultra

My Roku voice remote was working fine with my streaming stick this more, but now the left and down arrows are not working. None of the troubleshooting fixed anything. I was able to pair it to my Ultra box in another room. The buttons work on that one, so it isn't a stuck button issue. Any ideas how to fix this issue?

Just confirmed that the Ultra remote's arrow work properly when connected to the streaming stick.

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2 REPLIES 2
Ello2022
Roku Guru

Re: Down and Left Arrow not working on Streaming Stick but does on Ultra

Sounds like you may need a new remote. Have you tried new batteries?

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Rules1801
Reel Rookie

Re: Down and Left Arrow not working on Streaming Stick but does on Ultra

I have. Why would the remote on other units if the remote was the problem? And why would other remotes work if the streaming stick is the problem? Super weird day

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