In order to help with remote selection, we need to know what Roku model you have. Report the Roku model and model number found via Settings > System > About (f you can) and someone will be able to guide you from there.
If your remote doesn't work well enough to do this, tell us whatever you can about what model you have and its age, whether it is a Roku stick that has an HDMI plug that connects directly to the tv (and the Roku's color) or instead is a small box that connects to the TV via HDMI cable.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
