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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Piper11
Level 7
‎07-23-2020 06:15 AM

Damaged chord that connects stick to power chord

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Does anyone know how I can get the USB  chord replaced that connects my ROKU stick to the power chord? It got damaged in a move and won’t work right now. 

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makaiguy
Community Streaming Expert
‎07-23-2020 07:10 AM

Re: Damaged chord that connects stick to power chord

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This is for the Streaming Stick Plus?  I think you're describing the "USB Power Cable with Long-range Wireless Receiver" - bottom item on this page: https://www.roku.com/products/accessories/streaming-stick#Cables

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert
‎07-23-2020 07:10 AM

Re: Damaged chord that connects stick to power chord

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This is for the Streaming Stick Plus?  I think you're describing the "USB Power Cable with Long-range Wireless Receiver" - bottom item on this page: https://www.roku.com/products/accessories/streaming-stick#Cables

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Piper11
Level 7
‎07-23-2020 07:56 AM

Re: Damaged chord that connects stick to power chord

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Thank you very much!

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john78
Level 7
‎12-03-2020 02:14 PM

Re: Damaged chord that connects stick to power chord

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do you have an updated link?

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Tivoburkee
Community Streaming Expert
‎12-03-2020 02:20 PM

Re: Damaged chord that connects stick to power chord

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The link works fine, unless you're not in the U.S. and so Roku doesn't sell to other countries. 

Edmund
Roku Community Streaming Expert

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I am not a Roku employee.
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