Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 9

Control Sound & Power through CEC

I used a Roku Ultra 4660X2 for several years along with the enhanced remote with the A & B buttons that it shipped with. One of my favorite things about it was that I could control the volume through my Sound Receiver and turn the Receiver and TV off simultaneously WITHOUT  needing to point the remote at them. It used CEC to control them through the Roku network remote functionality.

I just received my new Roku Ultra 4800R that I bought for the Dolby Vision support. I cannot for the life of me get it to control my other devices via CEC. I have to pair it with my TV and then point the remote at my TV directly. I LOVED not having to point it at the TV. Any ideas how I get it back? All other devices are the same, all have CEC enabled and the new Roku has Control Other Devices enabled as well.

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4 Replies
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Level 19

Re: Control Sound & Power through CEC

Did you refresh the cec devices in the tv menu? The roku remote only controls the tv, its the tv that uses cec to control the av receiver. 

Edmund
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Level 9

Re: Control Sound & Power through CEC

Thanks for replying. Yes, when pointing Roku remote at TV, the TV the sends that signal to the receiver. 

What I’m saying is I know for a fact that the old Roku & Remote used to directly control the receiver via CEC. I know it. Why would the Roku have a “Control other devices” option if it couldn’t? I just want that back. So I can change volume under the blanket. It’s a small thing but so convenient. 

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Level 19

Re: Control Sound & Power through CEC

Yes, the old remote controlled it by cec because that was only way it could control a tv volume. It had no IR on board. The current remote has IR on board and it controls the tv by IR and not by cec like your old remote did. Go into your settings> system> control other devices(CEC)>  just highlight 1-touch play box and read the paragraph next to it. The only thing the cec on the current roku do is control the input of the tv its connected to, they leave it up to the TV to control other devices via its cec. So its IR from the remote to the tv, and then cec from tv to your av receiver.  Again refresh your cec devices in the tv menu!!

Are there roku's that control the tv volume and power by cec, yes, its Roku soundbar & Streambar. 

Edmund
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Level 9

Re: Control Sound & Power through CEC

I'm pretty sure this old one has an IR blaster.

And again, I don't need to refresh CEC devices in my TV. The volume command transfers from my TV to my Receiver just fine. I just want it to go from the Roku directly to the Receiver like I've done for years with this other Ultra.

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