Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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GSHicks
Level 7

Connecting Roku 3810RW to Jensen JE5020 in my RV

I get to remote pairing step and the remote will not pair up. 

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4 REPLIES 4\
RokuDanny-R
Roku Employee
Roku Employee

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

@GSHicks

Thanks for the post.

Perhaps @Tivoburkee can provide some insight as he's our resident remote Community expert.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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cmgreenman
Level 7

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

Hello,

    I'm in the same boat so to speak.   I have a Jensen JTV19DC and the enhanced Roku remote for my stick+ isn't able to control the TV.  I've tried everything I can figure out to do (code stepping, brand search, etc.) and it will not control the TV.   I sure hope there is a fix as I would love to only have to deal with one remote on board.

 

Thanks,

Chris

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RokuDanny-R
Roku Employee
Roku Employee

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

@cmgreenman

Thanks for the post.

Perhaps @Tivoburkee can provide some insight as he's our current Roku remote expert here on the Community.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Tivoburkee
Community Streaming Expert

Re: Connecting Roku 3810RW to Jensen JE5020 in my RV

Sorry I have tried looking for other tv brands you might try but came up empty. Smiley Sad 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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