Help

Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tivoburkee
Community Streaming Expert
‎11-19-2020 08:38 AM

Connected to AVR, but remote not paired and hangs when trying to pair

You shouldn't have to re-pair anything moving it from one device to the other. If you wanted the remote to control the av volume that won't work not directly. Since the only device the roku remote controls the volume is the tv and only the tv. It is upto the tv to control the av receiver volume via hdmi-cec. Its a microphone and not a light. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
1 REPLY 1\
reidthaler
Level 7
‎11-19-2020 09:01 AM

Re: Connected to AVR, but now not paired and hangs when trying to pair

I didn't think I'd have to re-pair either, but had no choice.  The stick only shows up on one of the HDMI ports, where it hangs.  I'm reasonably technologically adept--I built my computer, but this should be such a headache.

And Roku says that it doesn't provide phone support "because of the situation" which is just them being cheap.  Everyone else had figured out how to provide support.  Maybe time for an Amazon firestick.

Will make a new post out of this thread.

0 Kudos
Reply