Remotes & Accessories

[louisvilleky]

The channel selector will not stop scrolling.  I can touch the up arrow and it scrolls all the way up to the top. If you move it to the right, it might jump one or two channels to the right. It will not stop on any channel you want to select.  I have a Roku 4 and this just started yesterday.  Any ideas?

#Roku4 #channelscrolling

[renojim]

Try new batteries in the remote.

[makaiguy · Accepted solution]

Have you tried just restarting the device?
Settings > System > System restart

These things are just little special purpose computers. Like their big brothers sometimes you just need to clear things out by restarting them.

[louisvilleky]

I have new batteries in the remote.  Someone else suggested resetting the system and that worked!

[louisvilleky]

Resetting the system worked!  Thank you so much1

[makaiguy]

---

@louisvilleky wrote:

Resetting the system worked!  Thank you so much1

---

Glad it worked for you.  Thanks for reporting back.