Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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JaT1
Level 7

Changing roku batteries every night

Remote worked fine with rechargeable batteries for a long time. Then every couple days I had to change, so I ordered new rechargeable batteries thinking that was the problem, but same thing. Now every night I have to change again. I tested it by taking batteries out during day while I wasn’t using & they worked. So, it’s during the day when it’s not even being used that it’s draining battery. Last remote got a burning smell, got hot and ruined any batteries that were put in. I don’t know if I need a new remote or what 

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Changing roku batteries every night

@JaT1

Thanks for the post.

Please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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ZA
Level 8

Re: Changing roku batteries every night

There is a known issue with Roku remotes draining batteries (there are several posts about it). A new remote firmware update is supposed to fix it. I have had the same issue and got the update but it’s too early to tell if it’s effective yet. 

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