I got a new roku stick+ (usb) and am trying to set it up on a smart tv (This is my second roku, so I'm familiar with everything). When I start set up, it begins the process normally and goes to the select language page. I am able to auto-pair the remote without problems and most of the buttons will work because I can hear the sound it makes when you press them, however, the ok button/right arrow button, and one or two other buttons do not appear to work. I have tried all forms of troubleshooting including re-pairing manually, restarting, batteries, using extender adapter and no extender adapter, etc. The only thing I have not tried is tearing the remote apart, but I don't want to damage it to where it's unusable. I can not proceed with setup until I can resolve this issue, any help would be greatly appreciated!
