I have 2 Roku Premiere+. For one, the remote stopped working. When I tried to re-pair the remote with the usual procedure, the light on the remote just kept flashing and the remote did not work. I purchased a new Roku remote. SAME THING. Light flashes, no pairing.
What do I do?
Is there some way to get the Roku to pair with a new remote?
The current wifi remotes if not paired to a roku, or if the roku its paired with is unplugged, will switch to IR for the roku commands. You should be able if you have line of sight to the roku make your way through the menu to pairing screen. You should have found this out unless your roku is buried behind the tv, which isn't good during pairing, or using a IR remote.
Have you tried new/fresh/different batteries in the remote? I've seen it happen more than once that batteries that work perfectly fine after pairing will not work when trying to get the remote to pair.